Interviews and Its Types

The most critical phase of managing System project ‘s planning. In system investigation we need a master plan detailing the steps to be taken. The fact finding is the formal process of initial investigation that’s includes interviews, meetings, questionnaires, sampling & other techniques required in this process this is also called information gathering or data collection process. To identify the need for new information system & launching an investigation process & feasibility studies is a important part of developing a new system which is supported by the management.

Planning information system in business has become a increasingly important during the paSt decades as computer system are becoming integral to business operation, top management is paying more attention to their development. Due to that there is growing needs for formal, long range planning with information system that are complex, require month’s or a year to complete the system the objective are to map out the development of major system’s and reduce the no’s of small, isolated system to be developed & maintained. Proper planning for information system ensure that the role played by the system will match with the requirement of the organization

INTERVIEWS

The interviews are the fact finding techniques where the system analyst collect the information form an individual the respondent or generally current user’s of the exiting system or potential user of the proposed system. The respondent may be manager or any other employee who provided data for the proposed system.

The advantage of interview is to allow the analyst to discover area of misunderstanding, unrealistic expectation & even indication of resistance to the proposed system.

TYPES OF INTERVIEWS

There are two types of interviews:

  1. Unstructured
  2. Structured
  • Unstructured interviews

Unstructured interviews is an approach in which the question & corresponding responses are open & ended. Interviewer’s can asked question which may not be related to the objective.

The advantage of the unstructured interview is to produce information about area’s that overlooked or not thought to be important.

  • Structured Interview

Structured interview in this interview the interviewer has specific set’s of question to be asked from the interviewee. All this question are prepared in advance & the answer are noted. The advantage of structured interview to ensure the uniform wording of question for all respondent’s. it also make easy to administer & evaluate the answer. The success of an interview depends on the on the skill of the interviewer and on his or her prior preparation for the interview.

Planning for interview :- the main objective of interviewing a user is to obtained both quantitative & qualitative data . for that , interview must be planed in advance for this purpose the following point should be kept in mind.

  • The objective & purpose of interview should be clear.
  • The purpose of the meeting should clearly explained to all participant so that relevant document & information can be supplied in advance.
  • The agenda of the interview should be told in advance.
  • The analyst should always obtained the appropriate manager’s consent before interviewing the staff.

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