Interviewing Guidelines


Given these various phases and the variety of goals of an interview, the importance of properly conducted interview should be self-evident. Since each interview is in fact a personal exchange of information between two personalities, a set of guidelines for the interviewer should be established to ensure that nothing interferes with the stated goal,

gathering complete, accurate information. The interview is not an adversary relationship; instead it should be a conversation. Above all it is a process, and like most processes it has certain rules and guidelines which should be followed.

  1. First and foremost, establish the tone of the interview.
  2. Let the interviewee know the reason for the interview and why he or she was selected to be interviewed.
  3. Stress that the interviewee’s knowledge and opinions are important, and will aid in the analysis process.
  4. Gain the interviewee’s trust and cooperation early on, and maintain it
  5. Establish what will happen to the information gathered.
  6. Determine any areas of confidentiality or restricted information.
  7. Let the interviewee know that candor and honesty will be valued and that nothing will be published or passed on until it has been reviewed and verified by the interviewee.
  8. Firmly establish that there are no negative consequences to being interviewed.

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